Privacy Policy

Effective Date: 1/1/2026

Last Updated: 1/1/2026

1. Introduction

QM Cleanouts & Hauling (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or opt in to receive SMS/text messages from us.


2. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Mailing address

Business information

Any other information you voluntarily provide

Automatically Collected Information

IP address

Browser type

Device information

Website usage data via cookies and tracking technologies


3. How We Use Your Information

We use your information to:

Provide and deliver our services

Communicate with you regarding your account or services

Send appointment reminders, updates, and customer support messages

Send marketing and promotional communications (if opted in)

Improve our website and services

Comply with legal obligations


4. SMS/Text Messaging Privacy (A2P 10DLC Compliance Section)

If you opt in to receive SMS communications from us:

Message frequency may vary.

Message and data rates may apply.

You can reply STOP at any time to unsubscribe.

You can reply HELP for assistance.

Consent

By providing your phone number and opting in, you consent to receive SMS messages from [Your Company Name], including promotional messages, appointment reminders, account notifications, and customer care messages.

Your consent to receive marketing text messages is not a condition of purchase.

Data Sharing for SMS

We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.

We may share your information with trusted service providers solely for the purpose of delivering SMS communications and operating our business (e.g., CRM platforms like GoHighLevel).

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.


5. How We Share Your Information

We may share your information with:

Service providers and vendors who assist in operating our business

Legal authorities when required by law

Successors in the event of a merger or business transfer

We do not sell personal information to third parties.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.


7. Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal information

Request correction or deletion

Withdraw consent

Opt out of marketing communications

To exercise your rights, contact us at:

📧 Email: [Insert Email Address]

📞 Phone: [Insert Phone Number]


8. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve your experience on our website. You can adjust your browser settings to refuse cookies.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.


11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


12. Contact Information

If you have questions about this Privacy Policy, please contact us:

QM Cleanouts & Hauling

Email: [email protected]

Phone: 480-330-3608

Website: www.qmcleanoutsandhauling.com